Policies

Comment/Complaint Process and Form

Pacific Transit System seeks to continuously improve its service by encouraging comments/complaints from our riders, employees and members of the community at large.

Standards of Conduct through Exclusion Policy

Prohibited rider conduct on the bus is explained. Such behavior as outlined in the policy may lead to suspension from bus service. Revised November 17, 2022

Download our Exclusion Policy by clicking here

Title VI

Pacific Transit ensures that no person shall be discriminated on the grounds of race, color, or national origin as stated in the Title VI of the Civil Rights Act of 1964. Any person who feels they have been discriminated against may file a complaint.

Title VI Notice to the Public
Download our Title VI Policy by clicking here
Download our Title VI Complaint Form by clicking here
Download our Title VI Procedures

ADA Coordinator
PO Box 489
Raymond WA 98577
360-875-9418 / 360-642-9418
ADA@pacifictransit.org
Title VI Notice

Pacific Transit ensures that no person shall be discriminated on the grounds of race, color, or national origin as stated in the Title VI of the Civil Rights Act of 1964. Any person who feels they have been discriminated against may file a complaint.

Aviso del Título VI

Pacific Transit garantiza que ninguna persona será discriminada por motivos de raza, color u origen nacional como se establece en el Título VI de la Ley de Derechos Civiles de 1964. Cualquier persona que sienta que ha sido discriminada puede presentar una queja.
Public Record Requests

For a public record request, complete the Public Record Request Form and either return by fax to 360-942-3193, or by mail to Pacific Transit System, Public Records Office, PO Box 489, Raymond, WA 98577

[ Public Records Request Form ] Fees for requested documents are based on the following adopted: Fee Charges Public Request.
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