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Pacific Transit
 Raymond-South Bend area (360) 875-9418
Peninsula area (360) 642-9418
Naselle area (360) 484-7418
Telecomm. Relay Service 1-800-833-6384
General Manager Michael Wagner

Policies

>  POLICIES

Company Policies

18 & Under Fare Free

All passengers 18 years of age and younger ride free of charge regardless of type of service provided.


18 & Under Fare-Free Policy


Veterans Ride Fare Free

All Veterans ride free of charge regardless of type of service provided.


Veterans Fare-Free Policy


Comment/Complaint Process and Form

Pacific Transit System shall seeks to continuously improve its service by encouraging comments/complaints from our riders, employees and members of the community at large.

Lost and Found

Items left on buses or in shelters will be turned into the Lost and Found Box. With the exception of perishable items, items will be retained for three (3) months. After three (3) months items will be discarded in an appropriate manner. 

Standards of Conduct through Exclusion Policy

Prohibited rider conduct on the bus is explained. Such behavior as outlined in the policy may lead to suspension from bus service.  Revised November 17, 2022


Title VI

 Complaint. Pacific Transit ensures that no person shall be discriminated on the grounds of race, color, or national origin as stated in the Title VI of the Civil Rights Act of 1964. Any person who feels they have been discriminated against may file a complaint. 


Title VI Notice to the Public


Download our Title VI Policy by clicking here


Download our Title VI Complaint Form by clicking here


ADA Coordinator

PO Box 489

Raymond WA 98577

360-875-9418 / 360-642-9418

ADA@pacifictransit.org

ADA Policy

Reasonable Modifications Policy

Dial-A-Ride No Show Policy

Dial-A-Ride Service Policy

ADA/No-Show/Reasonable Modification Appeal Process

Public Record Requests

For a public record request, complete the Public Record Request Form and either return by fax to 360-942-3193, or by mail to Pacific Transit System, Public Records Officer, PO Box 489, Raymond, WA 98577
Public Records Request Policy Fees for requested documents are based on the following adopted: Fee Charges Public Request.
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