Policies
Public Records
For a public record request, complete the Public Record Request Form and either return by fax to 360-942-3193, or by mail to Pacific Transit System, Public Records Office, PO Box 489, Raymond, WA 98577
Comment/Complaint Process and Form
Pacific Transit System seeks to continuously improve its service by encouraging comments/complaints from our riders, employees and members of the community at large.
Rider Rules of Conduct
This policy applies to all passengers on fixed route, paratransit, and dial-a-ride services.
Title VI
Pacific Transit ensures that no person shall be discriminated on the grounds of race, color, or national origin as stated in the Title VI of the Civil Rights Act of 1964. Any person who feels they have been discriminated against may file a complaint.
Notificar a la ciudadanía de sus derechos en virtud del Título VI
Download our Title VI Policy by clicking here
Download our Title VI Complaint form by clicking here
Título VI Formulario de Reclamación
Americans with Disabilities Act (ADA)
It is the policy of Pacific County Public Transportation Benefit Area to comply with all federal and state laws ensuring readily accessible and usable service to individuals with disabilities to the maximum extent possible. Furthermore, it is the company policy not to discriminate against qualified individuals with disabilities in regard to application procedures, hiring, advancement, discharge, compensation, training or other terms, conditions and privileges of employment.
Download our American with Disabilities Act (ADA) Policy by clicking here
Download our ADA Complaint Form by clicking here
For questions regarding this policy or the complaint process, please contact:
ADA Coordinator
PO Box 489
Raymond WA 98577
360-875-9418 Option 6 / 360-642-9418
ADA@pacifictransit.org