Policies

Public Records

For a public record request, complete the Public Record Request Form and either return by fax to 360-942-3193, or by mail to Pacific Transit System, Public Records Office, PO Box 489, Raymond, WA 98577

Comment/Complaint Process and Form

Pacific Transit System seeks to continuously improve its service by encouraging comments/complaints from our riders, employees and members of the community at large.

Rider Rules of Conduct

This policy applies to all passengers on fixed route, paratransit, and dial-a-ride services.

Download our Rules of Conduct (Policy 301) by clicking here

Title VI

Pacific Transit ensures that no person shall be discriminated on the grounds of race, color, or national origin as stated in the Title VI of the Civil Rights Act of 1964. Any person who feels they have been discriminated against may file a complaint.

Title VI Notice to the Public

Notificar a la ciudadanía de sus derechos en virtud del Título VI

Download our Title VI Policy by clicking here

Download our Title VI Complaint form by clicking here

T­­­ítulo VI Formulario de Reclamación

Download our Title VI Procedures

PROCEDIMIENTOS DE RECLAMACIÓN DEL TÍTULO VI

ADA Coordinator
PO Box 489
Raymond WA 98577
360-875-9418 / 360-642-9418
ADA@pacifictransit.org